Computer Repairs
We fix an average of forty computers a month, with problems ranging from virus infection to laptop display repairs. Our repairs are carried out in-house by qualified and highly experienced technicians.We also take the time to explain our work in a concise manner, so you’ll be fully briefed on the work we’ve done.
We even give all computers a clean inside and out, so yours will be returned to you looking as good as new!
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Software
We specialise in virus removal and performance servicing, so whether your PC is simply running very slowly, or its badly infected with malware, we can remove any viruses and spyware leaving your computer running smoothly again.
Even if you’re not sure of your computer’s performance problem, we can give it a regular service to make sure it’s running as fast as it can, and help prevent future problems before they arise and damage your data or your patience!!
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Hardware
Whether it’s replacing damaged or broken components, or upgrading for better functionality, we can find the right parts and fit them professionally for the best results.For desktop PCs, Macs or laptops, we can diagnose any fault, find the replacement parts you need, and get them fitted so you can get on with your work. All our repairs receive a burn-in test to make sure they’ll work when you need you computer most.
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Home Visits
If you’re unable to bring your computer to us, or have a problem related to equipment that can’t be moved, such as broadband or wireless networks, we can come out to you and repair the problems in your home.We specialise in setting up wireless networks and broadband, giving you wireless Internet with fast and secure access. We also offer a PC set up service where we will set up a new computer out of the box, so it’s ready for you to use with any software or peripherals you’d like installed.
We’ll bring our expert troubleshooting skills with us, to diagnose misbehaving computers or virus issues.
Health Check & Diagnosis: £42.50 inc VAT
Suspected Virus? Slow PC? Bring it into us and we will tune your PC for maximum Performance. *If it requires further repair we will confirm the estimated cost before we carry out any further work.*
Upgrade Of Parts : £31.25 inc VAT
Slow running computer? Then upgrade your RAM or expand your Hard Drive space with a second! Unsure how to fit a component? Bring it to us and we can do it for you.
Repair Service (In Store) : £52.50 (Domestic inc VAT) / £62.50 (Business ex VAT) per hour
Standard hourly rate for in-shop repairs. Any make or model of computer fixed, with a fast turn around.
Network Diagnosis Call Out £55.00 (Domestic inc VAT)
We Can come to you Home or Place of work and perform Checks and repairs on your Home Broadband Network.
Repair Call Out Service £62.50 (Domestic inc VAT)
PC Died? Hardware failure? Our experienced Technicians will carry out a full service and repair your major faults.
Golden Setup Service £69.99 (Domestic inc VAT)
Just Bought a new PC and don’t know where to start? No problem our Technician will come out to your home and setup your PC for you.
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Business Servicing & Repairs Price Guide
Fix On Fail
Pay as you go support with no guaranteed service level agreement. Work for contract
customers takes priority but we would normally expect to make and complete a call within 48 Hours.
On site fix on fail, no call out charge : 1st Hour and Minimum Charge £65.00
* Each subsequent 30 min £32.50*
Delivered to & Collected from Shop : 1st Hour and Minimum Charge £52.50
* Each subsequent 30 min £27.50*
Remote Access Support / Fix : 1st Hour and Minimum Charge £45.00
*Each subsequent 30 min £22.50
On-Site Consultancy Tasks : 1st Hour and Minimum Charge £62.50
*Each subsequent 30 min £30.00
*For calls outside a 10 mile radius of Shaftesbury then mileage is chargeable @ 0.50p per mile*
Annual Support Contract
Charges are per month based on the number of servers, workstations and peripherals and
are payable monthly in advance.
Each Server : Direct Debit £12.50 / Invoice Submission £13.75
Each Workstation : Direct Debit £10.00 / Invoice Submission £11.00
Printers / NAS Devices / Backup Units : Direct Debit £7.50 / Invoice Submission £8.25
Routers, Hubs, Switches & other Networking Equipment : Direct Debit £5.00 / Invoice Submission £5.50
For More Information Contact Us on : 01747 850489